Water Operations Frequently Asked Questions

Leaks unchecked can drip hundreds of gallons of water wastefully down the drain. A little detective work can catch these leaks easily. Check your toilets, faucets, outside taps and sprinkler systems.

Put 15 drops of food coloring in the tank of the toilet and do not flush the toilet. After one (1) hour, check the bowl and if the colored water leaked through to the bowl, there is a leak in the toilet.
Write down the numbers on your meter at night before you go to bed. Do not use any water. In the morning, check the meter again. If the numbers have advanced without using any water, there is a leak in the system and a plumber should be called.

Yes, you are eligible to receive a credit for the sewer portion. You must call our office prior to beginning the pool fill process and give us the starting meter read number. After you have completed filling your pool, call us back with the meter read number. We will credit your next water billing according to the usage calculated from the meter readings. Only one pool fill adjustment allowed per year.

A meter will slow down and stop if it is not working. Meters do not speed up.

Please remember to fill out of Final Bill Request Form which will generate a final billing on the next regular scheduled billing cycle.