City of Buchanan Utility Customers - message from the City Manager

For the current utility billing cycle, we have been made aware that the bills mailed out contained erroneous usage information including a Past Due charge. 

The City is in the process of identifying those affected billings and taking corrective action.  Each and every bill will be reviewed, reprocessed and re-mailed.  In addition, no customer will be assessed a Past Due charge relating to this incident.

We sincerely apologize for this inconvenience and are making every effort to resolve it in an expeditious manner.  If you have any questions or concerns, please email Timothy Lynch, City Manager at tlynch@cityofbuchanan.com.